Let me ask you something straight: Is your technology helping your firm grow—or quietly draining it?

At a time when every billable hour matters and client expectations are higher than ever, even small inefficiencies can stack up fast. One firm found $262,000 in wasted productivity from redundant software, poor communication systems, and unused tools.

Every January, the headlines scream: AI! Crypto! The Metaverse! But if you're running a 15-person firm trying to grow by 20%, what really matters?

We read the trends so you don’t have to.

Here are 3 that deserve your attention — and 2 you can ignore:

1.) AI Inside the Tools You Already Use This isn’t about learning a new app.

You’re on the road, your kid wants to play games on your work laptop, and you just want a quiet ride. What could go wrong?

Turns out, a lot.

Holiday travel exposes your business to unique risks—from unsecured hotel WiFi to forgotten Netflix logins on smart TVs. And if you're working with sensitive data? The stakes are even higher.

Let’s be real: most tech gifts wind up in the dreaded junk drawer—the place where charging cables, old USB sticks, and regrets go to die.

But the right tech gift? It solves real problems and gets used every day.

Here are our 2025 picks for gifts your team, clients, or even you will actually want—from remote work upgrades to premium travel gear.

The holidays are stressful enough without technology tripping you up. Customers are trying to squeeze in last-minute errands, employees are juggling family schedules and everyone’s expectations are cranked up to 11. The last thing you want is to accidentally frustrate people with avoidable tech slip-ups.

The best tech rarely makes headlines. It quietly removes friction. Here are five upgrades that actually earned their keep—and how to configure them so they pay off on day one.

1. Automatic invoice reminders → faster cash
Turn them on in QuickBooks/FreshBooks/Xero.

The year-end rush is a gift to scammers. Impersonation. Payment switch-ups. “Do me a favor, buy gift cards.” These aren’t clumsy scams—they’re scripted cons built on research about your company. One gap in process is all it takes.

Why firms get hit in December:

Speed over scrutiny: filings, vendor payments, year-end bonuses.

If there’s one cybersecurity upgrade every business should make, it’s enabling multifactor authentication (MFA).

MFA adds a second step when logging in—like a text code or app prompt—so even if your password is compromised, the hacker hits a dead end.

Smart devices—cameras, doorbells, thermostats—are everywhere. And while they offer convenience and safety, they also come with hidden risks.

Hackers know that many of these devices are installed without changing default passwords or updating firmware.

AI isn’t just changing how we work—it’s transforming how cybercriminals operate.

From deepfake voicemails that sound just like your CEO to phishing emails crafted by AI with perfect grammar and branding, the game has changed. And small businesses are often the first to get caught off guard.