The best tech rarely makes headlines. It quietly removes friction. Here are five upgrades that actually earned their keep—and how to configure them so they pay off on day one.
1. Automatic invoice reminders → faster cash
Turn them on in QuickBooks/FreshBooks/Xero. Use polite cadence (Day 0, 7, 14) and include a pay-now link. Expect DSO to drop and awkward chases to disappear.
2. AI for the boring parts
Use AI to summarize long threads, draft first-pass proposals, and prep meeting notes. Human edit stays, but the blank page is gone.
3. MFA + password manager = fewer lockouts
MFA stops the bad guys; password managers stop the “forgot password” loop. Roll out org-wide with vault sharing for vendors and apps.
4. Cloud docs you can actually use on the go
Standardize on Microsoft 365 or Google Workspace. Require the mobile apps. Save templates where people can find them.
5. Chat that replaces messy e-mail chains
Slack/Teams for quick decisions; e-mail for external. Create a few default channels (Announcements, Help-Desk, Projects) and pin the rules.
Rollout in a week:
- Day 1: baseline security, MFA, password manager
- Day 2–3: invoice reminder automations, payment links
- Day 4: chat rollout + light training
- Day 5: cloud templates + mobile access set
- Day 6: AI use-cases & guardrails
- Day 7: metrics review (payments, tickets, response times)
Implement the “Less Work” Stack. Fixed-fee, one week, zero drama. We configure, train, and measure.